Join us in transforming SME lending in Southeast Asia

Rigorously examine data and derive insights from it
Apply analytics in all aspects of the business – risk, marketing, partnerships, process etc
Work with stakeholders to understand reporting needs
Identify and query data sources like SQL, NoSQL, APIs to get the required data
Clean and transform data into required structure and form
Setup automated data processing pipelines to prepare scheduled standard reports and ad-hoc operational reports
Create dashboards using data visualisation tools like PowerBI/Tableau
Communicate insights from reports across business lines to executives and employees
Actively collaborate with technology team, product management, operations teams and other stake holders

Understand overall marketing strategy and assist cross-functional Marketing team in building and managing marketing programs and campaigns based on best practices
Participate in marketing automation project planning and implementation
End-to-end campaign set up and management for marketing programs deployed via marketing automation platform, including set up testing and post-campaign reporting
Create and maintain dynamically-populated email templates, regionalising where necessary (language and culture), to maximise engagement and drive process efficiencies where possible
Responsible for data maintenance (list import, data cleanup and other maintenance activities)
Manage, review and streamline marketing processes including developing and implementing workflows, templates and process management tools
Overall Marketing reporting and KPI tracking to aid in forecasting and to support decision making

Serve as the first point of contact of the team to incumbent and prospective HNW and Institutional Investor
Oversee business development and investor sales from end to end: o Grow and foster our investor client base by working both independently and with team members, to
direct new client prospecting and develop lead generation and client acquisition strategies
o Drive the usage of technology and interact across Validus teams to continuously enhance processes
o Manage conversion and liaise with back-office teams for onboarding of new clients
Guide ongoing servicing efforts for existing clients, including but not limited to: o Performance and investment portfolio updates
o Company updates and frequent engagement to understand client investment needs or concerns
o Outreach to inform clients of new investment opportunities, with a strong knowledge of the Validus product suite
o Adhere to MAS and Validus standards, upholding the highest quality of servicing to ensure a top-class client experience
Manage and enhance the investor portfolio dashboards both for client holding reporting needs and for aggregate portfolio analytics and review
Further enhance performance tracking and signals management

Manage existing client relationships to achieve monthly loan disbursement targets
Utilise the Validus client engagement technology tools to ensure completion and tracking of calls to existing clients within the first seven business days of every month
Grow overall portfolio size by up-selling and cross-selling across Validus products & services
Identify existing client opportunities to promote loan disbursements, conduct meetings, prepare proposals, negotiate, and manage existing clients account and loan level contracts
Build and grow positive and long-lasting relationships within existing clients organisations at the decision maker and administrator levels to minimise any potential delays in document submission and approval
Proactively track activity and engagement level of existing clients, identify issues that may impact future business from the client and work closely with relevant departments to resolve these issues in a timely manner

Interested? Get in touch